We offer comprehensive solutions in Governance, Risk and Compliance (GRC) to strengthen corporate governance, effectively manage business risks and ensure regulatory compliance. We implement management systems in key areas such as Data Protection and Privacy (GDPR), Anti-Money Laundering and the Financing of Terrorism (AML/CTF), Compliance and Internal Control.

Data Protection and Privacy
We offer a complete set of data protection and privacy services, including legal advice, the implementation of compliance measures, ongoing maintenance, auditing and the outsourcing of the Data Protection Officer (DPO) role. Our team ensures a service backed by high professional quality standards. This comprehensive approach allows organisations to comply optimally with current regulations, improving data management and protection effectively and efficiently.

Compliance
The Criminal Code allows organisations to be exempt from criminal liability if they implement an effective crime detection and prevention system, known as Criminal Compliance. At Auren, we offer a comprehensive service through multidisciplinary teams composed of consultants, lawyers and cyber compliance experts. We develop and implement management systems that include a detailed risk analysis, the creation of specific plans, protocols and procedures, and the necessary staff training. We also manage the Information Systems Channel to ensure proper communication and incident reporting. In addition, we make sure that the system remains up-to-date through periodic reviews and ongoing advice.

We support organisations in implementing key ISO standards, such as UNE 19601, UNE-ISO 37001, UNE 19603 and ISO 37301. These certifications provide an internationally recognised compliance standard, strengthening the company’s defence mechanisms and elevating its commitment to best practices in prevention and compliance.

Anti-Money Laundering and the Financing of Terrorism
The Anti-Money Laundering and the Financing of Terrorism (AML/CTF) regulations impose specific obligations on organisations. At Auren, we facilitate compliance with these requirements through a range of services that include defining, adapting and implementing the obligations established by the AML/CTF Law. We offer staff training, assistance with preparing the External Expert Report and support from our AML/CTF Technical Unit, which provides a specialised continuous approach to ensure companies meet all legal requirements efficiently.

Internal Control
We specialise in offering comprehensive consulting solutions in regulatory compliance for organisations seeking to strengthen their internal infrastructure and ensure alignment with the highest regulatory standards and best business practices:

• Internal Control System (ICS): we implement effective processes that ensure the reliability of information, uphold ethical integrity and maintain regulatory compliance throughout the organisation.
• Corporate Governance Systems: we provide guidance on the creation and implementation of a robust governance framework, aligned with the best practices and regulatory requirements that best fit with your company’s needs.
• Enterprise Risk Management (COSO-ERM): we develop and enhance enterprise risk management systems that facilitate the identification, assessment and mitigation of potential risks across all areas of the organisation.
• Integration of Sustainability Risks: we help with integrating environmental, social, and governance (ESG) risks into business management systems in order to ensure a sustainable and responsible long-term strategy.

Management Systems
We guide you in the implementation, maintenance, improvement and auditing of management systems aligned with recognised norms and standards, related to quality, the environment, information security, business continuity, patient safety, accessibility, innovation and many more. Our expert team ensures a robust system aligned with your organisation’s objectives.

Process Optimisation and Continuous Improvement
Our specialised team analyses your processes to identify areas for improvement, defining operational flows that maximise efficiency and effectiveness. With a swift diagnosis, we design procedures that add value and resolve operational “pain points.” Within this context, at Auren, we apply concepts of ongoing improvement with a focus on refining processes, products and services based on a continuous review of operations, opportunity cost reduction, streamlining and other factors that jointly enable optimisation.

Identification of Legal Requirements
We ensure compliance through our extensive legislation database and an advanced digital tool. Our expertise spans a wide range of areas, including industrial safety, environmental protection, tourism, healthcare, criminal compliance, ESG and and information security. This allows us to identify specific requirements applicable to your business, mitigating risks and enhancing compliance.

FARO Operational Excellence Software
FARO is our solution for automating and digitising management systems, audits, inspections, whistleblowing channels and any operational process. With a simple adaptable interface, it enables our professionals to perform analyses, create personalised alerts and maintain complete process control. Our consulting and digitisation experts configure FARO to meet your specific needs, integrating customised dashboards that facilitate decision-making.

Cost Models

Margin management is critical for any company. Knowing where we win and where we lose is vital for decision making. Redesigning cost management and focusing the activity gives us a multidimensional vision to eliminate the “subsidy” between products and customers, while allowing us to have a P&L account by items, customers, etc. At Auren we have advanced cost management tools.

At Auren, we offer our clients technological and regulatory compliance solutions in various sectors, such as industrial, tertiary, retail, healthcare and automotive, among others. We focus on areas such as security (security and safety), energy (commercialisation, distribution and renewables, among others), technical installation maintenance, or comprehensive project management (PMO-PMP), to name a few.

Project Management, PMP
At Auren, we have a team of PMP (Project Management Professional) certified consultants with extensive experience in technical management and project office management, in accordance with PMI (Project Management Institute) methodologies and the PMP Book.

We implement project management tools and provide comprehensive advisory services related to their management. Our personalised approach ensures the monitoring of each project, guaranteeing compliance with deadlines, financial milestones and proper documentation. This includes reviewing and supervising in systems such as ERP and CRM, thus optimising the effectiveness and performance of business initiatives.

Technical Expert Reports
We prepare technical expert reports advising our clients, from a technical perspective, on the suitability and/or approach of the technical report to be prepared.

Control Systems-SCADA-BMS
We advise our clients on the development of master plans for the implementation and updating of the control systems most suited to operating their facilities. We conduct audits, optimisation and the development of operating reports. In addition, we prepare technical specifications to assist with tender processes for finding the best solution. We also offer SCADA maintenance services.

We offer a complete advisory and support service to public and private entities at every stage of the process for accessing national and European financing, as well as collaboration opportunities in European programmes, from identifying calls to managing and justifying those projects. We adapt to each client’s needs when defining ideas and strategies related to various European funding calls. In addition, we process tax deductions and Social Security bonuses related to Research and Development (R&D) activities.

Aid observatory
Our goal is to keep our clients informed at all times about access to opportunities offered by both national institutions and the European Union for various types of projects. We are ready to provide information on participation in calls for different European programmes, such as PAI, Interreg, Life, Horizon 2020, COSME, SME Instrument, Eurostars and and other national programmes with European funding such as R&D programmes (CDTI) or regional incentives, among others, ensuring that each client is aware of all possibilities.

Drafting, preparation and application
We have an expert team in drafting effective proposals, identifying suitable calls and designing action plans tailored to each programme’s requirements. From budget planning to application preparation, we optimise each project to increase its success in obtaining funds and aid.

Management and implementation
We offer a complete follow-up of actions, including budget planning, communication with managing entities and the preparation of control and monitoring reports. In addition, we advise on the preparation of expenditure certifications and auditing processes, complying with European regulations to ensure project execution.

Partners and consortiums
We support our clients in finding partners and formalising agreements, strengthening their positioning in the European arena to foster their participation in consortium projects promoted by other organisations across Europe.

Specialisation in tax deductions and social benefits for R&D
We also process tax deductions and social benefits related to Research and Development (R&D) activities. Our team handles all the necessary procedures to ensure that your project benefits from these incentives, optimising available resources and facilitating access to tax advantages for innovative activities.

At Auren, we understand that sustainability is a strategic principle essential for the economic and social development of organisations. Our multidisciplinary approach, with specialists in the environment, energy, finance and human resources, allows us to offer comprehensive technical assistance in the transition to sustainable management models.

ESG Strategies
ESG or sustainability strategies comprise a framework that guides companies and organisations towards integrating principles of environmental sustainability, social responsibility and good corporate governance practices into their operations and decision-making. Their main purpose is to generate long-term value, mitigate risks, meet investor expectations and contribute to sustainable development. We help companies define these strategies and ensure they add value to their business models.

Climate change mitigation and adaptation
We design strategies to assess and reduce the climate impact of our clients, advising on policies and practices that minimise adverse effects and promote environmental resilience.

Sustainability reports and other non-financial statements
We assist organisations with preparing sustainability reports to communicate their commitments and achievements in environmental and social matters to their stakeholders. These reports might be aimed at presenting the organisation’s ESG performance to stakeholders or complying with legal regulations such as Law 11/2018 or the CSR Directive.

Sustainable management of operations and supply chain
We design programmes to ensure that operations and the supply chain respect the environment, promote worker well-being and foster practices of equality and social responsibility.

Sustainable finance
We support investors in identifying environmental, social and governance (ESG) factors to mitigate risks and maximise the profitability of their sustainable investments.

Energy management
We optimise companies’ energy savings through monitoring consumption with the SMARKIA platform, which allows us to track and control the client’s installation and, through the application of AI and deep learning, operates the facilities, ensuring their energy efficiency. Our team of engineers conducts energy diagnostics, energy audits according to RD 56/2016 or audits to find ESCOs, with the aim of evaluating savings potential and proposing strategic energy investment plans as well as promoting continuous improvement with the implementation of energy management systems under ISO 50001.

In the field of Energy Efficiency, we conduct asset analyses during the purchase or energy rehabilitation phase, using energy modelling with CYPETHERM, and have an Energy Efficiency Certificate (EEC) prepared by competent technicians, complemented by the preparation of a Building Evaluation Report (BER). We also conduct diagnostics for the implementation of sustainable seals (BREEAM, LEED, WELL, Green Certification, WIRESCORE, SMARTSCORE).

Energy sector grants
Our team of engineers focuses on providing specialised advice and managing grants related to energy savings and low-carbon economy, covering the industrial and tertiary sectors, among others. We help identify energy service companies (ESCOs) and analyse different types of energy contracts to finance projects, whether through guaranteed or shared savings. In addition, we measure and verify the savings generated according to internationally recognised protocols, such as IMVP-EVO, in order to accurately define the savings percentages to be passed on to the ESCOs. We have certified CEM and CMVP engineers, essential for these types of projects.

Energy Savings Certificates (ESCs)
We help our clients evaluate the ESCs that each energy efficiency action already implemented or pending implementation might generate. An ESC (Energy Savings Certificate) is an electronic document certifying that, after an energy efficiency action has been performed, a new final energy saving of 1kWh has been achieved.

This allows for the monetisation of energy savings, and the owner of the savings can receive financial compensation if they sell the savings obtained for subsequent certification through the ESC system and recover part of the investment in energy efficiency.

We advise throughout the process, both on the design and implementation of measurement and verification plans for savings and on the preparation of the necessary technical documentation; we also seek the best purchase options for these ESCs, contacting Delegated and Obligated Entities.

Understanding customer behaviour, managing demand, reducing inventories and improving service levels are critical elements that make a difference in a company.

We have extensive experience in redesigning SCM (Supply Chain Management) , reducing associated costs, improving warehouse management and redesigning the purchasing and procurement area, all while implementing advanced SCM management tools. We are data analysts, with engineers and mathematicians on staff, and extensive experience in both the manufacturing and distribution and retail sectors.

We also have the Auren Supply Chain School, which this year celebrates its 13th edition. More than 300 companies have participated in our School throughout its history. It is experiential training, in workshop format, with personalised tutoring and a broad focus.

We have more than 25 years of experience in the definition, management and implementation of territorial and sectorial strategies in Spain, from strategic plans for cities to plans for counties, provinces and Autonomous Communities. We develop urban and rural spaces, dynamizing and strengthening their economic sectors, especially tourism and urban commerce. We are endorsed by more than 400 projects carried out, with tangible results and awards received for the work done.

Territorial and urban strategy

• Development, management and implementation of Urban Agendas
• Localisation definition of the 2030 Agendas
• Local Integrated Development Strategies (LIDS)
• LEADER Local Development Strategies (LLDS)
• Specific plans for housing, climate change mitigation, or social services, among others

Tourism strategy

• Destination Tourism Sustainability Plans (TDSP)
• Smart Tourism Destinations (STD)
• Implementation of destination management systems (Certifications)
• Creation of tourism products and product clubs
• Marketing and commercialisation plans for destinations
• Comprehensive Tourist Quality Systems (CTQS)
• Implementation of Tourism Intelligence systems
• Investor attraction programmes

Urban Commerce Strategy

• Local Commerce Strategic Plans
• Implementation of Open Shopping Centres
• Revitalisation of commercial streets and municipal markets
• Platforms for the promotion and management of local commerce
• Local Commerce Observatories

Investor attraction programmes

We offer consulting for the strategic planning of organizations with a close and personalized approach. We carry out a previous diagnosis that facilitates the identification of objectives and priority actions to optimize management.

Strategy and Business Consulting
We provide design, implementation and monitoring services for strategies tailored to the specific needs of public and private entities, as well as strategies for territorial development. We start with a preliminary analysis in order to identify strategic priorities for the next 3 to 5 years, which then guide the actions each organisation must implement to achieve their objectives sustainably and effectively.

Feasibility Plans and Business Valuation
We collaborate with management in evaluating business plans, reviewing basic investment and operation hypotheses and comparing feasibility results with similar projects or investor expectations.

Digital Transformation
We conduct a thorough diagnosis of the organisation’s technological maturity level, then design and implement improvement actions to promote a solid and effective digital transformation, always in line with the client’s business strategy and needs. This involves setting the company’s digital strategy.

Entrepreneurship and Start-Ups
We design and develop entrepreneurship, acceleration or incubation programmes, among others. At Auren, we support entrepreneurs, start-ups and newly established companies with specialised advice and training. We apply innovation methodologies (Agile, Lean StartUp, Design Thinking, and others) and, based on a personalised diagnosis, we design actions to strengthen their business plans, aiming to reduce the risks associated with entrepreneurship and foster sustainable growth.

Participation in Management Committees
We offer technical assistance on an executive level, organising key information and guiding strategic decision-making and the monitoring of previously approved operational plans.

Internationalisation
We provide consulting and advisory services for companies looking to expand their presence on international markets. We support the company in developing the necessary roadmap for defining the exportable offer, market selection criteria, penetration strategy as well as its promotional and communication activities on target markets.

Innovation Challenges
We help companies identify their innovation challenges and provide design, implementation and monitoring services for strategies tailored to the specific needs of public and private entities. We also focus on strategies for territorial development by performing a preliminary analysis to identify strategic priorities for the next 3 to 5 years, which then guide the actions each organisation must implement to achieve their objectives sustainably and successfully.

Intrapreneurship
We design and implement intrapreneurship programmes, encouraging organisation members to identify innovative ideas that might generate internal innovation projects. Based on a process of technological and strategic surveillance, internal challenges are presented to the innovation committee.

Open Innovation
We support the identification of challenges for companies and territories to select start-ups that can respond to these challenges. Once the start-ups are selected, we develop co-creation processes to adapt their solutions. This is why we carry out Innovation Labs, Hackathons and other co-creation methodologies.

Customer Experience
Customer experience encompasses all interactions between the customer and the company before, during and after the commercial relationship. We help optimise this experience by analysing each touchpoint and improving those with the greatest impact on customer satisfaction.